Shipping

SHIPPING & RETURN POLICY

Emart is committed to uncompromising quality and customer satisfaction. All our products are backed by a 100% Satisfaction Guarantee.

1. How do I track my order?

Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add “emartpinetown@gmail.com” to your email address book. If need assistance, please call 084 800 5786 or email us at emartpinetown@gmail.com.

2. What are the shipping  time?

Shipping may take 2-3 working days.

3. What are the ex-change, return and refund policies for emartpinetown@gmail.com?

Any product may be returned within 10 days of purchase. For any product that you are not satisfied with, please call 084 800 5786 or email us emartpinetown@gmail.com and you’ll receive instructions on how to get an exchange or a refund.
If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instructions on how to send the product back.

4. How do I return Emart products if purchased from a different store?

If you purchased Emart products online on another website, please follow the instruction on that site for returns and refunds.
If you purchased Emart products at one of our retailer partners, please return the item to that store according to their return and refund policy.

We stand by the quality of our products 100%.084